Score your last call on 8 criteria.
Otik’s coaching grid, as a manual scorecard. Think back to your last sales call, set each slider, and find out which criterion to work on first. The result stays in your browser.
- 5
3/10 · small talk that drags on, no agenda, the prospect doesn’t know why you’re both here.
8/10 · in under 2 minutes: the goal of the call, how long it will take, and a first question that hands the floor to the prospect.
- 5
3/10 · closed or stacked questions, no follow-up, moving on as soon as an answer lands.
8/10 · open questions, one at a time, that dig deeper (“what does that look like in practice?”, “what did that cost you?”); the prospect gives facts and numbers.
- 5
3/10 · the seller talks more than half the time, interrupts, monologues for over a minute, never reflects back.
8/10 · the prospect talks 60 to 70% of the time; the seller reflects back, leaves silences, picks up the prospect’s exact words.
- 5
3/10 · by the end, you still don’t know who decides, what the budget is, or what’s at stake in numbers.
8/10 · trigger, stakes, decision-maker, budget or range, and timeline are all established with numbers, without it feeling like an interrogation.
- 5
3/10 · the objection is sidestepped, argued head-on, or buried under a justification.
8/10 · the objection is acknowledged, explored (“what makes you say that?”), handled with proof or a frame, then checked (“does that answer your concern?”).
- 5
3/10 · presenting the offer before understanding the problem, or a generic feature rundown.
8/10 · the offer comes after discovery, each point tied to a pain the prospect named themselves, kept short, with the price stated plainly.
- 5
3/10 · “I’ll send you a proposal,” with no date and no commitment.
8/10 · a dated next step, the decision-makers identified and in the room, an explicit commitment from the prospect, the agreements summed up.
- 5
3/10 · over-justifying, apologizing for the price, verbal tics everywhere, the prospect runs the call.
8/10 · calm, direct, says no when needed, holds the frame, owns the price.
An average call: one criterion is costing you more than the others. That’s the one to work on first.
8/10 · in under 2 minutes: the goal of the call, how long it will take, and a first question that hands the floor to the prospect.
Otik scores every call on these 8 criteria, against these anchors, from the transcript. Here, you’re the one scoring.
Frequently asked questions
Each criterion is scored out of 10 and weighted: discovery counts 20, objections, listening and qualification count 15 each, opening counts 5. The score out of 100 is the weighted average. These are the same weights Otik’s coach applies to real transcripts.
Have every call scored automatically.
14-day Live trial, no credit card. Otik scores every call from the transcript and tells you what to improve.