Coach your team without listening to every call.
A sales manager doesn’t have ten hours a week to listen to calls. Otik reviews them for you: every call scored, a read on the whole team, who to watch this week, and one focus the coach checks on every call.
- The whole team at a glance
- Focus checked by the coach
- 1:1s prepped for you
- −15% from 5 seats
Three problems Otik fixes from your very first call.
Having to listen to know
To coach a call, you have to have heard it. Otik gives you the score, the exact moment and the coach’s feedback, without playing the recording.
A new hire you can’t ride along with
They take their first calls alone. The skill grid shows who’s strongest on each criterion, and pinned moments let them hear how it’s done.
Improvised 1:1s
You walk in with a vague memory of the last call. The coach preps the brief: wins, watch points, questions to ask, a commitment to agree on.
Every rep, their score and their trend.
One card per team member: the average over the period, the trend, the number of calls, the criterion to work on, whether the focus was applied. One click opens their page, their calls and their coaching.
- Who’s improving, who’s slipping: With the change from the previous period.
- The criterion to work on, for each rep: Drawn from their calls.
- Calls you can review: Transcript, audio, coaching, read-only.
Who to watch this week, and why.
The coach writes a read on the whole team: what’s improving, what’s slipping, the two or three people to watch, the focus to propose. Updated with every new call, emailed Monday morning.
- A version for you, with names: And one for the team, with no ranking.
- A proposed focus: Adopted in one click.
- The Monday email: The week’s read, without opening the app.
Karim, your closes are rescuing calls your discovery leaves weak.
Across the last six calls, you got the trigger every time. The price still comes out too early half the time, before the stakes have a number on them.
- Closing7.8 +1.2
- Listening7.1 +0.6
- Discovery5.4 −0.9
- Qualification5.9 −0.4
One focus, checked on every call across the team.
You write a focus. Otik reminds reps on Live seats during their calls. The coach checks every call for whether it was applied, and you see who’s doing it, with examples.
- A focus, not a training plan: One sentence you can act on during a call.
- Checked call by call: With the exact moment.
- Then the next one: Once the team has this one down.
The 1:1 brief, ready before the meeting.
Before a one-on-one, the coach writes the brief from the rep’s calls: what they’re doing well, what’s concerning, the questions to ask, the commitment to agree on together. One minute, on demand.
- Wins and watch points: With the calls that illustrate them.
- Four questions to ask: Open and specific.
- One commitment: Tracked over the next three calls.
Questions from Managers
Ten minutes on Monday to read the coach’s read and pick the focus. The rest happens automatically as calls come in: scores, pinned moments, 1:1 briefs.
Try Otik on your next call.
14-day Live trial, no credit card. Install the app, connect your calendar, and the brief for your next meeting is ready.